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August 26, 2017 by eric@mouseandelephant.com Leave a Comment

Processing Charlottesville

Have you talked about Charlottesville at work yet?

No? That’s understandable. Maybe you aren’t sure how. Maybe you don’t feel like it’s your place. Maybe you were going to, but now you think the moment might have passed. Maybe you hope that the moment has passed, that soonCharlottesville will recede from the headlines, and then things will kind of go back to ‘normal.’

It’s true, Charlottesville will eventually recede from the headlines.

But then something new and awful will come along to take its place.

Will you talk about that at work when it happens?

No, talking about these things at work is not easy, and no, technically, Charlottesville wasn’t about the workplace, at least not as blatantly and obviously as the Google manifesto that dominated the headlines just a couple weeks ago — until Charlottesville happened.

But to not talk about these things — about race, about racism, about anti-Semitism, about the shameful treatment of other human beings that is inextricably interwoven into American history — is to ensure that they will continue to haunt us.

We have to talk about them.

“We haven’t engaged in the narrative conversation that we need to have,” said Bryan Stevenson, founder and Executive Director of the Equal Justice Initiative. On The Daily Show this week, he told Trevor Noah, “The North won the Civil War, but the South won the narrative war. This idea that white supremacy — racial apartheid — was unacceptable, was not something we ever embraced. That’s why we have this era of terror, and that’s why we have this era of segregation….

“In this country, we don’t talk about slavery. We don’t talk about lynching, we don’t talk about segregation … we’re preoccupied with the 19th century in [the South], hundreds of confederate memorials and statues, but nothing about slavery or lynching. I don’t think we’re going to get free, we will not overcome these problems, until we confront this history.

“We want truth and reconciliation, we want unity, but we don’t realize, those … things are not simultaneous. You’ve got to have truth before reconciliation — they’re sequential — and we haven’t done truth-telling in this country, and we won’t get where we’re trying to go until we do.”

You may not be in the position to lead a national dialogue about these issues — but you can start a dialogue within your sphere of influence.

So … how do you talk about it at work?

You could start with a simple question: In response to Charlottesville, what can we do to make our workplace more inclusive?

You could make the question a little more personal, and ask:  I’m still thinking about what happened in Charlottesville, and I know we have haven’t talked about it as an organization. In light of what happened there, what can we do to make our workplace more inclusive?

If you are in a leadership role, you could pose the question to your fellow leaders at a meeting of team or organizational leadership, and encourage them to expand the conversation across the organization.

You could pose the question as an open invitation to an informal lunchtime discussion to talk about it.

If you’re not in a leadership position, you could ask the question one-on-one to your manager, to someone in Human Resources, or simply someone you respect on the leadership team. You could ask it to one of your co-workers who you think might be thinking about these issues, too.

Is there risk in bringing it up? Of course there is.

Is the conversation you start going to stop systemic racism? Of course it’s not.

But talking about it can interrupt the ways racism operates to maintain the status quo. And not talking about it, not taking that risk, is missing an opportunity to make your workplace more inclusive.


This originally appeared in The Mouse and the Elephant Weekly. Read the full email, explore other resources, and subscribe at https://tinyletter.com/mouseandelephant/.

Filed Under: From the Weekly

August 12, 2017 by eric@mouseandelephant.com Leave a Comment

This is a culture issue

It’s been quite a week at Google. “Google’s Ideological Echo Chamber,” a 10-page manifesto criticizing Google’s pro-diversity efforts, went viral inside the company last Friday. It was leaked to the public on Saturday. Its author, software engineer James Damore, was fired on Monday. After resulting online harassment of Google employees throughout the week, a planned all-hands town hall meeting inside Google was canceled on Thursday because, as CEO Sundar Pichai wrote in a letter to employees, “Googlers are writing in, concerned about their safety and worried they may be ‘outed’ publicly for asking a question in the Town Hall.”

Google was already under scrutiny on diversity issues, specifically its treatment of women. In April, as part of a wage-discrimination investigation by the Department of Labor, Regional Director Janette Wipper testified that “we found systemic compensation disparities against women pretty much across the entire workforce.” And The Guardian reported on Tuesday that, “More than 60 current and former Google employees are considering bringing a class-action lawsuit alleging sexism and pay disparities against women.”

So even when the furor over this particular memo dies down, that scrutiny won’t go away.

Nor should it.

Setting questions of damage control aside, “The most important question we should be asking of leaders at Google and that they should be asking of themselves is this: why is the environment at Google such that racists and sexists feel supported and safe in sharing these views in the company? What about the company culture sends the message that sharing sexism and racism will be accepted?” writes former Google engineer Erica Baker. “What has shaped the culture thus far, to get to this point? In short, Google leadership should do a post-mortem, a real one, on how the company got to this place where they’ve experienced such a catastrophic failure in their culture, assuming it is indeed viewed as such.”

The larger frame for these questions is the culture of U.S. society. The Unite the Right rally in Charlottesville, Virginia, is pushing many to face these same questions about our country. How did we get here? What about our country’s culture sends the message that sharing hatred will be accepted? We each have individual questions to ask of ourselves and the spaces we occupy.

That’s why these questions need to be asked well beyond Google.

As Stanford computer science professor Cynthia Lee writes, “To be a woman in tech is to know the thrill of participating in one of the most transformative revolutions humankind has known, to experience the crystalline satisfaction of finding an elegant solution to an algorithmic challenge, to want to throw the monitor out the window in frustration with a bug and, later, to do a happy dance in a chair while finally fixing it. To be a woman in tech is also to always and forever be faced with skepticism that I do and feel all those things authentically enough to truly belong.”

Lee goes on to dismantle the “biological differences” argument Damore asserted in his memo:

Women currently make up about 30 percent of the computer science majors at Stanford University, one key source of Google’s elite workforce. Harvey Mudd College, another elite program, has seen its numbers grow steadily for many years, and is currently at about 50 percent women in their computer science department.

Yet Google’s workforce is just 19 percent female. So even if we imagine for a moment that the manifesto is correct and there is some biological ceiling on the percentage of women who will be suited to work at Google — less than 50 percent of their workforce — isn’t it the case that Google, and tech generally, is almost certainly not yet hitting that ceiling?

In other words, it is clear that we are still operating in an environment where it is much more likely that women who are biologically able to work in tech are chased away from tech by sociological and other factors, than that biologically unsuited women are somehow brought in by overzealous diversity programs.

In other words, this is a culture issue. And until Google, its Silicon Valley peers, and indeed, workplaces worldwide address it as a culture issue — not a recruiting issue, not a pipeline issue, not a performance review issue, but a culture issue — and in so doing create diverse, welcoming, equitable, and truly inclusive cultures, incidents like this memo and lawsuits like the ones Google faces will continue to arise.

Because incidents and lawsuits are never the problems.

They are always the symptoms.


This originally appeared in The Mouse and the Elephant Weekly. Read the full email, explore other resources, and subscribe at https://tinyletter.com/mouseandelephant/.

Filed Under: From the Weekly

February 13, 2017 by eric@mouseandelephant.com Leave a Comment

How to advocate for balance

Lilly Wahl-Tuco was pregnant and frustrated.

She had returned from an assignment abroad, and was trying to find a project to work on for the few months before she gave birth, but the transition wasn’t easy.

One day on a break, she commiserated with a friend — a new mother who also was not finding work very family-friendly. “We said, ‘I can’t believe we don’t do this right. I can’t believe we can’t do better,’” she recalled. Her friend mentioned a group of new mothers who shared their frustrations, and wanted to do something. “I said, ‘Count me in.’”

They met at the coffee shop in the basement of their office building and shared horror stories. Many were about being unable to take leave to care for their children. “We said, ‘There’s enough of us that are dealing with this that we could write down what the needs are and what the gaps are and start a group,’” Wahl-Tuco said.

They weren’t sure whether they could penetrate the organizational bureaucracy and actually enact change, but they committed to try. 

Their bureaucracy is not like your bureaucracy, though. Wahl-Tuco works for the U.S. Department of State.

Read the full article from The Mouse and the Elephant co-founder Eric Ratinoff, and his “A Seat at the Table” co-author Dr. Loretta Brady, at the New Hampshire Business Review.

Filed Under: Uncategorized

August 6, 2015 by eric@mouseandelephant.com Leave a Comment

The Business Case for Diversity and Inclusion: Resources

DSC_0273_CropThe body of research supporting the business case for diversity and inclusion is strong — and growing. We will update this page as we find new research. And if you know of a study or report we should include here, please share it with us.

How and Where Diversity Drives Financial Performance (2018, Harvard Business Review)
More diversity leads to more innovation, and more diversity of diversity leads to even more innovation

Delivering through diversity (2018, McKinsey)
Update: Diversity continues to be correlated with profitability and value creation

Why diversity matters (2015, McKinsey)
New research makes it increasingly clear that companies with more diverse workforces perform better financially.
 
From diversity to inclusion (2014, Deloitte University Press)
Move from compliance to diversity as a business strategy
 
How Diversity Can Drive Innovation (2013, Harvard Business Review)
Companies with “two-dimensional diversity” out-innovate and out-perform others
 
Diverse teams perform better (2013, Ernst & Young)
Teamwork is good – and diverse, cross-disciplinary, multinational teamwork is better.
 
Diversity as an engine of innovation (2011, Deloitte University Press)
Retail and consumer goods companies find competitive advantage in diversity
 
Better Decisions Through Diversity (2010, Kellogg School of Management)
Heterogeneity can boost group performance
 
In Professor’s Model, Diversity = Productivity (2008, New York Times)
“What the model showed was that diverse groups of problem solvers outperformed the groups of the best individuals at solving problems.”

Filed Under: Reframing Diversity

July 24, 2015 by eric@mouseandelephant.com Leave a Comment

New business school requirement debuts at WashU: diversity and inclusion training

The Mouse and the Elephant is excited to announce a new partnership with Washington University in St. Louis’ Olin Business School.

Starting in August, the company will deliver a customized version of its “Designing an Inclusive Culture” program for all incoming students in Olin Business School’s full-time MBA Class of 2017.

Bauer Hall
Knight Hall and Bauer Hall at Washington University’s Olin Business School.
©Photo by Jerry Naunheim Jr. 

“Our new MBA students are embarking upon a tremendous period of professional and personal development,” says Sarah Miller, Assistant Dean and Director of Graduate Student Affairs for the Olin School. “We believe that a crucial part of developing into an outstanding leader is learning to recognize, appreciate, and empower the wide-ranging perspectives and life experiences of the people around you.”

The partnership will mark the first time The Mouse and the Elephant has trained university students.

“Up to now, we’ve worked with senior leaders and established managers,” says Eric Ratinoff, principal and co-founder of the training company. “Most of them had limited exposure to diversity and inclusion principles before we worked with them, and for many it was a challenge to put these new ideas into practice. For these students to get a grounding in this work at this stage in their careers, before they reach the leadership ranks, is going to be a real advantage for them—and also for the companies that hire them.”

The program will feature three modules spread over the course of the fall semester. Topics will include social identity, power and privilege, unconscious bias, stereotype threat, the myth of colorblindness, microaggressions, dynamics of diverse teams, and inclusive communication.

“There are no right answers in diversity and inclusion work,” says Dr. Kira Hudson Banks, principal and co-founder of The Mouse and the Elephant. “There’s no formula that says, ‘Whenever this happens, do this.’ Instead, we focus on developing awareness and understanding, so they can see what’s happening in their work environments more objectively, and can ask better questions about team dynamics and organizational culture. We then layer that awareness and understanding with specific skill development, so that wherever they go, they’ll be prepared to lead more inclusive teams—teams that innovate, communicate, and perform better.”

“Companies are increasingly recognizing that there is a solid business case for valuing diversity and inclusion,” Miller says. “Students must be in this mindset right from the beginning of the program so that they view their Olin experience through this lens.”

Kurt Dirks, Senior Associate Dean of Programs and Bank of America Professor of Managerial Leadership, says part of what motivated the Olin School to partner with The Mouse and the Elephant was that, “They address both the human side and the business case. Dr. Banks brings a practical approach with a research background. As a university, both were important to us to ensure that our students could use the material, but also that it had a strong foundation.”

Miller looks forward to the impact the program can have. “We hope that students will be armed with a foundational framework to apply to their Olin MBA experience and one that they will continue to develop during their subsequent career path,” she says. “We also hope that any students who come into the program feeling that diversity and inclusion training is simply cultural awareness or sensitivity training will be convinced of its importance to the operation of businesses.”

While diversity and inclusion training is gaining momentum in the corporate world, similar initiatives are much less common among MBA programs. “The Olin School is demonstrating leadership and forward thinking by making this kind of commitment to diversity and inclusion,” says Banks. “We’re excited to have them as our partner.”

Dirks agrees. “This is a very unique package that has potential for delivering maximum impact on this important topic.”

About The Mouse and the Elephant

Going beyond typical “lunch and learn” or even half- or full-day diversity workshops, the Mouse and the Elephant delivers a modular diversity and inclusion training program that integrates experiential activities, small-group discussion, applied theater, interactive games, journal reflection, films and online videos, and assigned readings, with a focus on real-world application. Designed for leaders who appreciate the business case for diversity and inclusion, the Mouse and the Elephant’s program trains participants to thrive in the workforce of the future. Learn more at mouseandelephant.com/.

About Olin Business School

Olin Business School at Washington University in St. Louis, established in 1917, is one of the country’s leading business schools. From a four-year undergraduate program to multiple MBA programs, specialized masters and doctoral level degrees, Olin’s community is collegial and collaborative. Small class size allows for interactive learning and team-focused work. The flexible curriculum allows for career-oriented experiences every semester like consulting projects in the U.S. or abroad, internships and board fellowships, plus study options on six continents. Entrepreneurship courses and competitions foster a thriving startup environment. Olin alumni lead with purpose, integrity and critical thinking skills required to succeed in the global economy. Learn more at http://www.olin.wustl.edu/.

 

Filed Under: News

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